April 17, 2013

EMC Support Application in Apple IOS



EMC Introduced an iOS app which will help us to track the SRs( service Requests ) in real time.
Get fast, easy and secure mobile access to EMC Support to view and track your service requests anytime, anywhere. Real time synchronization ensures you get up-to-date information.
 
Features:-
  • Get a quick summary of the service requests (SRs) you own or watch, which includes details such as service request number, time stamp, description, and severity.
  • Search for a specific service request.
  • Get service request details including Status, Current Action, Product and full description.
  • View notes associated with a given service request and drill down to view details.
  • Set the sort order of the service requests and control the requests you want to watch.
  • All data within the app is protected using authentication, passcodes, encryption, and lock screens.

Available in Appstore to download.

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